Venice Prisons Tickets & Tours

It's a beautiful building and the art was amazing. The audio tour was confusing. We often didn't know which room to be in until she started the description and history of the room.

Great visit. We liked being able to go anytime during the selected day. We went in the afternoon. Not very crowded. We did not really use the audio guide too much. A little clunky to navigate and our phone batteries were low. Would have preferred to use equipment from the venue vs our phones.

We were delighted with the palace. It was great and the entrance fee was justified. There is an elevator on request for people with walking disabilities. Very friendly staff.

We opted for a single entry ticket, but without an audioguide. At first, we had to queue for a few minutes, but soon the museum staff came to collect us with our special tickets. This type of ticket gives you access to the entrance courtyard, the many halls of power, and rooms displaying armor and weapons. You'll cross the Bridge of Sighs, which is a kind of tunnel, to access the prisons on the two lower floors. You won't be able to visit the rooftop cells where Casanova was held, or the secret itinerary rooms.

Simply beautiful - you MUST have seen it! Great with audioguide ! Also very moderate prices in the coffee house !

The history, it explains so much about Venice.

Everything was amazing. God organization og the visit. Fantastisk interior.

Amazing building with a good preservation and well organised

Absolutely toy need a ticket to skip the line Nice museum

We had a wheelchair and so started the tour on the upper floor. We could not easily sync the audio guide with our location. Finally we just read the written descriptions in each room.

Entry with the skip the line feature was wonderful-we just walked right in. The palace is a must see-it was beautiful and the legal history was so interesting

It was hard to get the audio. A very nice girl worked with us for about 20 and finally got it. It had very interesting information and was worth it once we got it to work.

Doge Palace was amazing. The ceilings, artwork and carvings were beautiful. Palace was bigger than expected and not very crowded. The ticket got me in every section except the temporary exhibit. One of the few times when the ticket price was completely worth it.

Skip the line tickets were great as we had no waiting, just walked straight in. Easy directions to follow inside the palace for our self guided tour. If you want to see the art gallery then you have to pay a discounted fee of 2 euro per person. Overall loved the Palace & would recommend this activity as a must do in Venice.

We were able to bypass the very long queue and enter the palace immediately. The visit was really worthwhile. The staff at the Doge's Palace were very helpful, as my husband has a handicap, we were allowed to take the elevator, But the man in their office in Venice was very unfriendly!

The museum Itself. It was imposible to contact any one in your compare The information was incompleted and not precise The e enail does not exit

No line got in right away Nice also the exhibition that you could visit by adding 2 € special bonus to the low price since it is a supplement

Having these tickets made getting into the attraction really easy with little to no queuing. We had a lovely couple of hours going round the palace and found it interesting even without a formal guide taking us round.

The ticketing and entry process was easy! The Doges Palace is a hidden gem yet so very obvious! Really enjoyed the experience.

File cut appreciable. The Doges' Palace is a must-see in Venice. 30 euros is the entrance fee. Allow a minimum of 2 hours, or even 3. We recommend it.

The vaporettos are a great experience, as they take us everywhere for 48 hours, and the special tickets for the Doge's Palace allowed us to enjoy the visit without waiting.

We appreciated how few people there were to enter the palace with our queue-cutting ticket. Good experience to discover this magnificent place. A French audio guide would be a plus.

Quick and easy online booking. A beautiful place to visit, €5 online audio guide with 36 points of interest. A nice cafe on site, too. It was a highlight of our trip to Venice.

We had a great time. My advice to anybody would be to get a live guided tour. We use the audio guide, and it wasn't great audio!

Pain-free and Queless well worth the visit. The prebooked tickets 🎟 eradicated any hassle.👌🤘👍

Very well organized. Our guide explained the history of the Doges' palace with passion. It was interesting. I recommend it.

Phillipo was a terrific guide and we learnt lots from him about Venice and its history. It was great in a smaller group and to be in the palace with not too many other people. Going from the bottom prisons through to all the levels of government was a great way to understand the system

My wife and I, having arrived in Venice by train only ninety minutes earlier, at the height of our excitement already along the water cab ride to the landing on the Riva degli Schiavoni, at fifteen o'clock on May 18, 2025, move from the nearby hotel to the place agreed upon when we purchased tickets online for direct access to the magnificent monument. One of the efficient and courteous young people at the Tour Shop in Campo San Zaccaria escorts to the southern portico of the Doges' Palace the group of those who, like us, had booked the tour and entrusts them to the various experts, depending on the nationalities of those present. Professional and clear, our Italian guide begins by telling us about the symbolic value, for the city, of Mars and Neptune, whose statues stand in the courtyard at the top of the Scala dei Giganti: the two classical deities are expressions of Venice's power both on land and sea. We ascend to the Gothic loggia, then to the first piano nobile-formerly the Doge's residence-along the Golden Staircase, so named for the gleam of the gold-leaf coverings of its stucco decorations. We continue our visit to the second piano nobile and contemplate the sumptuous vaulting of the Sala del Collegio, embellished with paintings by Paolo Veronese, completed in 1578. Between the two figures of Mars and Neptune is painted the winged lion of St. Mark, symbol of the lagoon city. The "Venetian blond" that characterizes the hair of female figures is highlighted, for example in the allegory of Dialectic, shown in the act of weaving a spider web. "Venetian terrazzo" is the mixture of cement and stone fragments that has been used in the city for floors over the centuries; our guide tells us about it as we stand in the enormous Great Council Chamber. Here, on an entire wall we admire Jacopo Tintoretto's Il Paradiso (Paradise), completed in 1592, crowded with characters, painted - the guide explains to us - on a single 24-and-a-half-foot-long canvas, specially made to be woven by the master. The black panel in the frieze of the doges represents the "damnatio memoriæ" of Marino Faliero, who was beheaded in 1355 for having wanted to conspire against the city's patriciate, aiming at the establishment of a tyrannical regime. During the passage in the Bridge of Sighs - in which in the past the condemned from the court to the prisons called the Wells passed - our escort tells us about the escape of Giacomo Casanova in 1756 from the Piombi, cells located higher up, under the roof of the palace. I am convinced that it would have been difficult to receive a warmer and more competent "Welcome to Venice!" than the one Headout reserved for my wife and me upon our arrival in the Serenissima.

The welcome at the meeting point was good and friendly. We are very satisfied.

The guide was very interesting and the visit very pleasant. We learned a lot of things really well

Very poor and overpriced no audio very slow with tickets

We only received one guide book despite paying for two The lady at the entrance who was scanning tickets was incredibly rude & unhelpful Frankly it ruined it for us

The visit went well. But the fact that we had to go to the kiosk to exchange the voucher, and that this exchange had to take place on the day of the visit, was not at all satisfactory, not to say unacceptable.

lors de la conversion de ma réservation en billets pour la cathédrale ,j'ai demandé si la conversion de mes billets au palais des doges ce faisaot là .on m'a répondu après lecture de mes réservations qu'il n'y avait pas de problème ,que je me présentais a la porte concernée où évidemment nous avons été refoulés.je suis donc retourné voir cette équipes d'assistance qui finalement m'a indiqué l'autre point de conversion des billets et ou j'ai pu recevoir les billets nécessaires qui m'ont permis d'entrer sans faire la file d'attente.

le palais des doges a faire absolument , le livret n'est pas necessaire, il ne contient rien de reellement pertinent , prenez juste le coupe file pour ne pas a avoir faire la queue

Alles war spannend. Vor allem die Infos vom Audioguide. Vlt sollte man die Rückgabe von der Ausgabe in den Sommermonaten abtrennen, falls dies nicht der Fall ist

the person at the newstand where we collected the tickets was a grumpy old man, just plain rude and disinterested, the palace itself was amazing

I can't complain regarding the art, and also the explanations where really useful and informative. But, the explanations are always so small, somewhere next to the art piece, and since there are so many people, it's hard and annoying to get there. And for me it's important to read it. There's so much space next to the paintings that you could use to display the explanation in a bigger font and also at a better height. Furthermore, temperatures are inconsistent across the rooms and halls.

When in Venice, a visit at Doge's Palace is a must. Booking Skip the Line: Doge's Palace Tickets and Guide Book from Headout made the experience very easy. The historic palace is magnificent and there are so many things to see inside (Great ceiling and wall paintings, old swords, armors and weapons). Also, you visit the prison which is connected with the palace with the Bridge of Sighs. It was an excellent choice to book these tickets and get the guide book too!

It was confusing that I had to go somewhere else to get the tickets when I used the official website to buy them, and I was being told that those are vouchers. At first I was told to wait in another line at the museum and then we were told to go somewhere else to get the tickets. Other than that, excellent experience, all the staff really polite and helpful.

Bonjour Malheureusement au vu de la fermeture du palais le matin, énormément de monde à 14h en même temps que nous, donc pas facile d'apprécier vraiment le billet coupe fil. Oui je pourrais vous recommander à l'occasion

Very simple online booking but although the details appear simple when put to use things start to be a little confusing. When on the reply WhatsApp you go to "View Tickets ",you are shown s QR code which i presumed was the entry ticket this was not the case and we were turned away from the entrance. I have to be clear that the reply did give instructions for collecting the actual printed tickets but i mistakenly believed that with the QR code they were not required. On trying to find the address given for the collection of the tickets the Google maps option given in the reply was helpful, an option i think more companies should adopt ,but a little more confusion occurred once again as we searched for the address not knowing that the actual location was a newspaper stand, not a shop or office. Overall quite happy the service although a little more detailed information would have been useful.

Aucune information reçue préalablement quant à l´endroit exact où il fallait d´abord prendre les billets d´entrée (pas du tout sur le lieu de visite!) Aucune possibilité de "no queue" .....

We are very happy we decided to book this tour. Our guide was extremely knowledgable and very easy to understand. We found it so much better than trying to do it on our own.

Martina is an attentive and passionate guide who described Venice and its history through her Venetian eyes. She shared her knowledge and anecdotes throughout our visit.

Avant toute chose, je tiens à souligner l énorme professionnalisme de Stefania, notre guide française du jour. Elle a été d une grande clarté, précise dans ses présentation, à l écoute, douce et nous a présenté avec passion les joyaux de Venise (Palais des Doges et la basilique Saint-Marc). Nous avons tellement apprécié les visites que nous n avons pas vu le temps passé (3h tout de même). Quel bonheur !! Ma compagne et moi sommes heureux et enchantés d avoir pris ce combo de visites avec Stefania. A faire aveuglément !! (Ma compagne et moi avons la 40ène).

Valentina was fantastic! She is so knowledgeable and knows so much about the history of Venice! We really enjoyed her tour and would like to have her as a guide again.

The ticketing experience was great. It was easy to get tickets and reserve what we wanted to do along the tour. Separating the walking tour and the guided tours ended up causing some confusion and our group for the guided tour was too large for the tour guide to manage in the crowds in the Basilica. She did an excellent job, but the company placed too many people in her group (she complained about it before we got started) and it distracted from the tour in several situations along the way.

Good to soak up Venetian history ambling through corridors and rooms. The paintings, ceiling and wall art were stunning.

I liked this museum very much, interesting and well-run. There was no waiting at the entrance. It deserves to be visited.

Beautiful venue, but extremely long lines at limited amount of restrooms, made it difficult.

This place is perfect in every way